When your
WordPress breaks,
we’re already
moving.
When WordPress breaks at the worst possible moment — a white screen, a malware warning, a migration that wiped your site — you don’t need a ticket queue. You need a senior WordPress architect on the wire now. Triage in minutes, not days.
Emergencies we
respond to first
These are the calls that come in at 2am. Each one gets immediate triage, a clear diagnosis, and a fix — then a plan so it never happens again.
Hacked & Malware
Google flags your site, spam redirects, injected scripts, defacement, or a host suspension notice.
Site Is Down
White screen of death, 500 error, “Error establishing database connection,” or a blank dashboard.
Critically Slow
10-second loads, timeouts, Core Web Vitals failing, or traffic spikes taking the server down.
Migration Gone Wrong
Broken links, missing media, mixed content, DNS chaos, or a half-moved site stuck between two hosts.
Update Broke It
A plugin, theme, or PHP update threw a fatal error and took the front end or checkout with it.
Something else
If WordPress is broken and it’s costing you money or sleep, it’s a crisis. Report it and we’ll triage.
START TRIAGE →WordPress & WPMU
hardening, done right
Most “emergency” shops mop up the flood and leave. We close the door it came through. Hardening is a defense-in-depth discipline — and on multisite networks (WPMU), where one weak subsite can compromise the whole network, it’s non-negotiable. Here’s how the layers stack.
Perimeter & WAF
- Cloudflare WAF rules tuned to WordPress attack patterns
- Rate limiting & bot mitigation on login, XML-RPC, and REST
- Country / ASN blocking and challenge rules for known-bad traffic
- Origin-IP shielding so the real server can’t be hit directly
Login & Identity
- 2FA via TOTP enforced for every privileged account
- Brute-force & password-reset attack mitigation — battle-tested under a live attack
- XML-RPC lockdown and user-enumeration prevention
- Unique admin identities, least-privilege roles, login relocation
The wp-config Spine
- mu-plugin architecture — security enforced network-wide, un-disableable by site admins
- Disable in-dashboard file editing & block PHP execution in /uploads
- Hardened wp-config, fresh salts, correct file permissions
- Plugin & theme vulnerability audits with a kill-list for abandoned code
Multisite Isolation
- Super-admin control with locked-down subsite privileges
- Network-controlled plugin/theme activation — no rogue installs
- Per-subsite isolation so one breach can’t cascade
- Centralized user & capability management across the network
Monitoring & Integrity
- File-integrity monitoring & scheduled malware scans
- Off-site automated backups with tested restores
- Audit logging — who changed what, when
- Uptime & performance alerting before users notice
Incident Response
- Full malware removal & backdoor eradication
- Google Search Console blocklist & review removal
- Root-cause analysis — not just symptom cleanup
- Post-breach hardening so the same door stays shut
What we do
Listed in the order people actually need them — the fire first, the fireproofing right after.
A senior architect,
not a queue
wpCRISIS is run by a WordPress architect and U.S. Army veteran who has built, rescued, and hardened production WordPress and multisite networks for years — including repelling a live password-reset attack on a multisite install and rebuilding it on a network-wide, mu-plugin security architecture.
No tiers, no escalation maze, no offshore call center. When you report an emergency, you get the person who actually does the work — calm, methodical, and fast under pressure. That’s the whole point.
From crisis to calm
Every emergency ends the same way: a hardened site and a plan so the next 2am call never comes.
Stop the bleeding
Immediate diagnosis and a fix to get you stable and live again — the fire goes out first.
Close the door
Root-cause analysis and layered hardening so the exact thing that broke can’t break again.
Keep it that way
Optional care plan — monitoring, backups, and a standing line — so you sleep through the night.
Report your crisis
Tell us what’s broken. You’ll hear back from a senior architect — fast.